Beyond the playbook: an interview with Barbara Pesel on crisis communications

This is the question that we, as members of Barbara’s team, wanted to know when we sat down to speak with her about her experience as an issues and crisis communications expert. It was a chance not just to hear war stories, but to explore the mindset behind them – the thinking that can’t be […]
Grey skies and droopy tails

A culture manager’s role during the winter slump As the culture manager, I approach my role with utmost dedication. While I may delight visitors or showcase the latest collar from time to time, my true purpose lies in championing my team’s wellbeing. This becomes especially important as the seasons change, and the winter blues begin […]
The Responsible AI Imperative

The Responsible AI Imperative: Why organisations must act now, or risk strategic irrelevance The artificial intelligence (AI) revolution has well and truly moved past experimentation. It’s now a business-critical force shaping how organisations operate. Yet, through the Global Alliance’s international study of nearly 500 communication professionals, we uncovered a troubling pattern: AI adoption is soaring, […]
The wild dachshund named Valerie: a poodles take on canine freedom

I’ve never met Valerie. Truthfully, I’m not sure I want to. What I know of her came in fleeting whispers; fragments overheard during an obligatory trip to the salon. It wasn’t the usual chatter about biscuits or the weather, but something far more peculiar. Wilder. Valerie is no ordinary dachshund. This little dog, missing for an […]
When crisis strikes, you need to be ready.

Crisis communication is an art and a science. It’s so much more than issuing statements or apologies. Even with all the best planning and preparedness a crisis can strike unexpectedly, and how you first handle it often sets the tone of how it will play out. As someone who works in issue management, I see […]
The art of sniffing: Louis’ guide to wee-mail and canine curiosity

Louis here, your friendly neighbourhood poodle, connoisseur of fine aromas, and self-proclaimed expert on all things sniffable. Today, I’d like to discuss something vital to my existence: wee-mail. Yes, you heard that right. Wee-mail. For us dogs, it’s the cornerstone of communication, connection, and social hierarchy. While you humans have inboxes and DMs, we have […]